Refund Policy

We want you to love your BILAMAA products. If something’s not right, we’re here to help.

Returns are accepted within 30 days of purchase.

Items must be unused and in original packaging.

Used or opened products cannot be returned for hygiene reasons.

Return shipping is the customer’s responsibility.

Refunds will be issued to your original payment method or as store credit, based on your preference.

To start a return, please email us at support@bilamaa.com with your order number.