All orders are processed within 7 business days. You’ll receive a tracking number once your package ships.

Absolutely. Our products are designed for durability and reusability when properly cared for.

Yes, we stand behind the quality of every product we sell. If you experience an issue, please contact us.

We accept returns or exchanges on unused items within 30 days of purchase. Items must be in their original packaging.

For hygiene reasons, we do not accept returns on opened or used beauty products.

Yes! You’ll receive a tracking number automatically as soon as your order is shipped.

Yes! Visit our blog or product pages for simple application guides and care instructions that help you get the most out of your BILAMAA products.